Manager of HR Business Intelligence
Commonwealth of Massachusetts
Manager of HR Business Intelligence
Commonwealth of Massachusetts
State government provides public services
Position Summary
The HRBI Manager will enhance the capability of the HRBI unit through the use of modern data analysis, predictive modeling, and data visualization techniques. This position drives the HRBI unit to seek out opportunities to partner with MassDOT business leaders to rapidly provide data in support of decision making and with the goal of growing each BI team member's understanding of the business lines they support. As HRBI is a fast-developing and constantly changing field, the HRBI Manager will need to remain up to date on the latest systems and skills in order to provide high-level service to customers within HR, within the MassDOT organization, and to the public.
Duties and Responsibilities
Provides supervision, coaching and guidance to the HBRI staff and identifies areas individual and team-level opportunities for improvement and investment.
Partners with the HR executive team, HR Business Partners, MassDOT Office of Labor Relations and Employment Law and other internal customers to understand and deliver on their data needs, including standard reporting, workforce planning support, forecasting, fiscal impact tracking, etc.
Communicates findings, trends, and recommendations on both critical initiatives and standard practices, and influences leaders to act on those findings. Delivers high-quality analysis, reporting, and presentations.
Meets the Human Resources leadership teams need in identifying business challenges and providing data and analysis to help leaders influence changes to operations, processes, and programs.
Supports the evaluation of the effectiveness of HR programs (e.g. recruitment; performance management; case management) and develops inward- and outward-facing dashboards to measure performance. Where necessary, recommend and assist in implementing new mechanisms to track and measure tasks that are not currently measured.
Identifies statistical analysis techniques required to deliver insights and provided clarity about the limitations of said techniques or underlying data.
Enhances the data visualization capability of the HRBI Unit. Works to make large and/or complex data more accessible, understandable, and useable.
Oversee the HRBI Systems and Security function within MassDOT. Performs (or supervises staff performing) duties related to system administration and security.
Serves as the lead for internal procurements of new HR technology. Develops and delivers presentations in support of new HRBI projects.
Provides coaching and training on the use and interpretation of metrics. Advances the use of complex analytical techniques and statistical thinking across Human Resources.
Develops and performs regular audits on Human Resources data to ensure quality and consistency.
Serves as an active participant on cross-functional project teams and provides guidance and trainings to teams in asking appropriate questions, interpreting data, and translating into action.
Preferred Qualifications
PMP
Demonstrated ability to drive strategic goals forward.
Ability to work cross‐functionally to deliver multi‐faceted solutions.
Ability to communicate effectively across stakeholder groups and across all levels of staff.
Ability to work in a fast‐paced environment with multiple competing priorities and projects.
Solution‐oriented attitude.
Ability to utilize data and metrics to identify business areas where improvements can be made.
Familiarity with Microsoft Access, PowerBI, Python, R, Tableau, Peoplesoft, and WorkDay.
Familiarity with project management software such as Asana.
About MassDOT Human Resources
The Massachusetts Department of Transportation (MassDOT) is in the process of moving from a data-poor to data‐rich organization, upgrading systems, and striving to become a leader in innovation. The Human Resources department is at the forefront of these efforts, challenging the status quo and reimagining the workplace. HR is a critical hub of communication, training, knowledge and resource sharing, and career development across MassDOT’s Divisions.
The Human Resources Business Intelligence (HRBI) Unit is responsible for in-house HR reporting and analytics, which supports workforce development and other HR initiatives, including succession planning, productivity and suitable staffing levels. The Unit is also responsible for providing data to internal and external parties, bringing much needed transparency, standardization and consistency to the area of human resources information, seeking new ways, using available technology, to get the right information to the right people at the right time.
A finalist for this position must be able to pass a comprehensive background check including a criminal record check, Department of Revenue (DOR) check, and employment references.
This position has a high degree of remote flexibility once established in the role. The selected candidate will be expected to follow a hybrid work model that consists of both in-office and work from home days, as needed.
About MassDOT
The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers.
MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.
PESJobs
Position Summary
The HRBI Manager will enhance the capability of the HRBI unit through the use of modern data analysis, predictive modeling, and data visualization techniques. This position drives the HRBI unit to seek out opportunities to partner with MassDOT business leaders to rapidly provide data in support of decision making and with the goal of growing each BI team member's understanding of the business lines they support. As HRBI is a fast-developing and constantly changing field, the HRBI Manager will need to remain up to date on the latest systems and skills in order to provide high-level service to customers within HR, within the MassDOT organization, and to the public.
Duties and Responsibilities
Provides supervision, coaching and guidance to the HBRI staff and identifies areas individual and team-level opportunities for improvement and investment.
Partners with the HR executive team, HR Business Partners, MassDOT Office of Labor Relations and Employment Law and other internal customers to understand and deliver on their data needs, including standard reporting, workforce planning support, forecasting, fiscal impact tracking, etc.
Communicates findings, trends, and recommendations on both critical initiatives and standard practices, and influences leaders to act on those findings. Delivers high-quality analysis, reporting, and presentations.
Meets the Human Resources leadership teams need in identifying business challenges and providing data and analysis to help leaders influence changes to operations, processes, and programs.
Supports the evaluation of the effectiveness of HR programs (e.g. recruitment; performance management; case management) and develops inward- and outward-facing dashboards to measure performance. Where necessary, recommend and assist in implementing new mechanisms to track and measure tasks that are not currently measured.
Identifies statistical analysis techniques required to deliver insights and provided clarity about the limitations of said techniques or underlying data.
Enhances the data visualization capability of the HRBI Unit. Works to make large and/or complex data more accessible, understandable, and useable.
Oversee the HRBI Systems and Security function within MassDOT. Performs (or supervises staff performing) duties related to system administration and security.
Serves as the lead for internal procurements of new HR technology. Develops and delivers presentations in support of new HRBI projects.
Provides coaching and training on the use and interpretation of metrics. Advances the use of complex analytical techniques and statistical thinking across Human Resources.
Develops and performs regular audits on Human Resources data to ensure quality and consistency.
Serves as an active participant on cross-functional project teams and provides guidance and trainings to teams in asking appropriate questions, interpreting data, and translating into action.
Preferred Qualifications
PMP
Demonstrated ability to drive strategic goals forward.
Ability to work cross‐functionally to deliver multi‐faceted solutions.
Ability to communicate effectively across stakeholder groups and across all levels of staff.
Ability to work in a fast‐paced environment with multiple competing priorities and projects.
Solution‐oriented attitude.
Ability to utilize data and metrics to identify business areas where improvements can be made.
Familiarity with Microsoft Access, PowerBI, Python, R, Tableau, Peoplesoft, and WorkDay.
Familiarity with project management software such as Asana.
About MassDOT Human Resources
The Massachusetts Department of Transportation (MassDOT) is in the process of moving from a data-poor to data‐rich organization, upgrading systems, and striving to become a leader in innovation. The Human Resources department is at the forefront of these efforts, challenging the status quo and reimagining the workplace. HR is a critical hub of communication, training, knowledge and resource sharing, and career development across MassDOT’s Divisions.
The Human Resources Business Intelligence (HRBI) Unit is responsible for in-house HR reporting and analytics, which supports workforce development and other HR initiatives, including succession planning, productivity and suitable staffing levels. The Unit is also responsible for providing data to internal and external parties, bringing much needed transparency, standardization and consistency to the area of human resources information, seeking new ways, using available technology, to get the right information to the right people at the right time.
A finalist for this position must be able to pass a comprehensive background check including a criminal record check, Department of Revenue (DOR) check, and employment references.
This position has a high degree of remote flexibility once established in the role. The selected candidate will be expected to follow a hybrid work model that consists of both in-office and work from home days, as needed.
About MassDOT
The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers.
MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.
PESJobs
Minimum Entrance Requirements
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Current MassDOT employees should use their internal MassCareers account to apply.
All job applications must be submitted online through MassCareers to be considered.
Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.
Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.
Substitutions
I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required (A) experience.
III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.
IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.
For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at [email protected].
For general questions regarding MassDOT, call the Human Resources Service Center at 857‐368‐4722.
For a disability‐related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857‐274‐1935.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Minimum Entrance Requirements
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Current MassDOT employees should use their internal MassCareers account to apply.
All job applications must be submitted online through MassCareers to be considered.
Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.
Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.
Substitutions
I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
II. A Bachelor’s degree in a related field may be substituted for two (2) years of the required (A) experience.
III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.
IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.
For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at [email protected].
For general questions regarding MassDOT, call the Human Resources Service Center at 857‐368‐4722.
For a disability‐related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857‐274‐1935.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Tell us about a friend who might be interested in this job.All privacy rights will be protected.
Apply for a Job
Apply for a Job for JAWS Users
Create a Profile
System Requirements
State government provides public services
The Commonwealth of Massachusetts runs state government operations to deliver public services and enforce laws for residents and communities. It provides programs and services through agencies and online portals, and residents interact by applying for benefits, renewing licenses, paying fees, or accessing records. Unlike private companies, it is funded by public funds and guided by policy, accountability, and transparency to serve all residents rather than shareholders. Its goal is to improve people’s lives by implementing legislative actions and delivering reliable, efficient public services.
Explore more opportunities at Commonwealth of Massachusetts